It's not a 'piece of equipment,'

It's 'peace of mind.'

..Yes, we are very satisfied with the carillon and its performance. It is certainly a huge improvement over the tape carillon which we had installed in the 1970's. During the storms and power failures that swept through our area recently, the Chime Master system was not affected in any way and was ready to start chiming as soon as power was restored.
Chime Master Systems has been a wonderful company to work with, going well above the call of duty to insure our satisfaction with the installation of their product. The installation was done with great skill and our people have been well satisfied with the way it looks and performs. Our Chime Master Systems carillon has performed admirably and has enhanced the charm of our little town. I have had many comments about the beautiful music it provides each day and the clock chime is wonderful. Reprogramming the system for special use is a cinch for anyone to learn and use.
Let me also commend you in writing that the outstanding service and support that we received from your company from the outset of our trial period and subsequent installation was truly exceptional. It is way above the average treatment we receive from even our more outstanding vendors. Our previous carillon supplier would not even give us the courtesy of returning phone calls of inquiry about buying a new system.
We are so thankful that you took the time to come to an out of the way area like Pittsfield and demonstrate your Chime Master System. We are thankful that you left them with us for a trial time of approval. Our congregation was impressed immediately with the sound. Not only is our church impressed, but we have heard nothing but positive remarks from our little community of 4200. Again, thanks for coming our way.
The product is first-rate! It's just what we needed, it's friendly to use and arrived pre-programmed exactly as we requested. The sound is even more beautiful than we anticipated, and we couldn't be more pleased. Your employees were very prompt, professional, courteous and efficient in the installation process. They answered all of my questions and were happy to accommodate my requests for specific capabilities inside the sanctuary. All in all, your company has done an outstanding job for us, and we will certainly recommend you when given the opportunity. Thank you again for such satisfying results.
Our church members have been complimentary of choices of music that you have included as well as the way those pieces are played. We have used the tolling feature at funerals, and this has been impressive to family members. Use of existing tower speakers from the old system made installation a breeze, but you installed our new system in an unbelievably short period of time. Your system replaced one that had broken down numerous times and was a real chore to keep operational. It was no longer working due to destruction by lightning. Thank you for a very good installation job. The tonal quality is impressive due to a sharp, clear, clean tone. The sound is very realistic so that our neighbors think real bells are ringing.
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