Contact Us

We appreciate your interest in our products and believe that you will have the best customer experience when you let us work with you to meet your needs.  

If you would like to provide us with more information about your project you can fill out our longer form or call us at 1-800-344-7464

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6312 Goss Rd
Sugar Grove, OH, 43155
United States

1-800-344-7464

U.S. based manufacturer of Digital Carillons, Electronic Carillons and Bell Controllers for churches, courthouses, homes, and places of business. 

Privacy Policy

Chime Master respects the Privacy of our customers.

Privacy Notice


Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Chime Master Systems website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Address

  • Email address

  • Phone number

  • Financial account information

  • (etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the information request form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Google Analytics

We use Google Analytics to anonymously learn more about how our visitors use our website. We use it to track how long you are here, what pages you look at on our website, and how you got here. We also track some unidentifiable gender, age and interest data utilizing Google Analytics Demographics and Interest Tracking. This information allows us to make changes to our website to serve you better. If you wish to opt out of Google Analytics you may do so by using the Google Analytics Opt-Out plugin. You may opt-out of Google's interest and demographic advertising by following the directions listed here. You may also Opt Out of Interest-Based Advertising at the Network Advertising Initiative.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-344-7464 or send us an email using our online form.